LEGAL REFERENCE

How x99 Protects Your Account & Payments

We collect only what we need to verify your account, process your deposits through JazzCash, Easypaisa, SadaPay and Raast, and handle your withdrawals. Your payment details and personal...

Account security firstEncrypted payment flowNo data selling
x99 How x99 Protects Your Account & Payments

What This Privacy Policy Covers

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

Reach Out About Your Data

If you have concerns about how we handle your information, or if you want to update, delete or export your personal data, our support team can walk you through the process. Contact us via email, live chat during account hours, or submit a formal request through your account dashboard.

Team online

Email Support

Send privacy questions to our compliance team. Responses typically arrive within 24 hours. Include your account email and a clear description of your request.

Live Chat

Chat with support staff about account data, withdrawal records or payment history. Available during your account's active hours via the help menu on x99.

Account Dashboard

Log in and navigate to Settings > Privacy & Data to review, download or request deletion of your account information in line with supported-region policies.

TRUST SIGNALS

How We Earn Your Confidence

Our privacy practices are built on transparency, encrypted infrastructure and adherence to Pakistan's financial compliance standards. We audit our data handling regularly and respond promptly to user requests.

Encrypted Payments

All JazzCash, Easypaisa, SadaPay and Raast transactions move through encrypted channels. Your payment details never appear in plaintext on our...

No Data Brokers

We do not partner with data brokers or marketing networks. Your email and account details stay within x99 and our...

Fraud Detection

We use pattern-recognition tools to spot suspicious account activity and protect your balance. These tools see transaction patterns, not your...

Withdrawal Verification

Payouts to your JazzCash or Easypaisa wallet require identity verification to ensure the withdrawal reaches the correct owner. This protects...

Regular Audits

We review our data storage and access logs quarterly to catch unauthorized access and confirm compliance with local privacy standards...

Clear Policies

This privacy statement is written in plain English and updated whenever our practices change. You'll see notification of material changes...

Privacy Across x99

Every part of x99 follows the same privacy standard. Whether you're on the live casino, sportsbook or slots lobby, your data handling remains identical.

Live Casino TablesYour table activity and stake history are logged for fairness verification only, never shared beyond fraud checks and your own account records.
SportsbookBetting history is tied to your account for tax and compliance reporting in supported regions. Sports data providers do not receive your personal information.
Slots LobbySpin results and session duration are recorded server-side for game integrity. No tracking of your gameplay outside your own account view.
Mobile AppThe x99 app follows identical encryption and data retention rules as the desktop site. Device identifiers help us detect login fraud without profiling your location or device history.
Account DepositsJazzCash, Easypaisa, SadaPay and Raast payment info is handled by each processor separately. x99 stores only your confirmation ID and final balance, not the raw payment credentials.
Withdrawal RequestsWhen you request funds back to your wallet, we verify your identity once, process the payout, and discard your KYC scan after compliance retention windows close.
Support InteractionsChat and email with support staff are logged for dispute resolution and quality review. Logs are deleted after 12 months unless a dispute is pending.

What Defines Your x99 Experience

Your privacy rests on a few core guarantees: we keep your account login separate from payment credentials, we do not profile you across external sites, and...

Single Sign-On

Log in with your x99 email and password. We never request your JazzCash PIN, Easypaisa code or bank details. Payment screens are handled entirely by the processor.

Balance Visibility

Your account shows your real-time balance, deposit total and withdrawal history. Transparency is built in so you always know where your funds stand.

Device Management

x99 lets you review and revoke access from linked devices. If you notice a login from an unfamiliar phone or browser, you can instantly disconnect that session.

No Cross-Site Tracking

x99 does not place tracking pixels on external websites or sell your browsing habits to advertisers. Your activity stays within x99 unless you voluntarily link a social account.

Data Export

You can request a copy of every piece of data x99 holds about you: account details, transaction records, support chats and device logs. Download it in standard format.

Account Deletion

If you decide to leave, request full account deletion from your Settings panel. We remove your personal data after compliance periods close, keeping only anonymized transaction logs for audits.

Privacy Questions Answered

No. Your account details, email and transaction history remain within x99. We do not sell or trade your data to other platforms. Payment processors may see your transaction ID for compliance, but your name and address stay private to x99.

We retain transaction records for seven years to meet Pakistan's financial compliance standards. Your email and account settings stay on file indefinitely unless you request deletion. After account closure, we anonymize personal identifiers but keep transaction totals for audit trails.

No. Your x99 account is separate from your payment wallet. We store only your payment processor's confirmation ID, not your wallet login or PIN. You can change which payment method you use anytime, and unlinking a wallet removes it from our records immediately.

Submit a request through your account dashboard or email support. We verify your identity, then compile all data we hold (transactions, chat history, device logs) into a downloadable file within 14 days. Deletion requests close your account and remove personal data after compliance windows end.

No. x99 does not track your location or access your browser history. We log your device type and IP address only to detect suspicious logins and prevent fraud. If you suspect unauthorized access, change your password immediately and contact support.

We encrypt your password, monitor for unusual login patterns, and require identity verification for withdrawal requests. If we detect a login from a new device, we may send a confirmation email. You can review and revoke device access anytime in your account settings.

Game results are tied to your account for fairness verification and dispute resolution, not personal profiling. We do not use your game history to target you with ads or sell to third parties. Your play is private to your account and our compliance team.